Frequently Asked Questions

Find answers for commonly asked questions about camping at Ozark Mountain Springs RV Park & Cabins in this section. Please use the info form provided below if you can’t find what you are looking for. This section is updated frequently so check back soon!

Frequently asked Questions

What are your office opening hours?

Our current (seasonal) opening hours are:

Monday through Saturday: 9 am to 6 pm

Sunday: 12 noon to 6 pm

 

Where are the closest grocery stores?

In Mountain View (12 Mi.):  Town and Country Supermarket / small WalMart

In Willow Springs (5 Mi.):  Town and Country Supermarket / G & W Foods / Dollar General

In West Plains ( 22 Mi.): Aldi / Walmart Supercenter / Cash Saver / Ramey

 

 

 

How far in advance should I make a reservation for an RV site?

On weekdays, same day reservations can usually be accommodated. On non-Holiday Weekends we recommend reservations 3 – 7 days in advance.

We also recommend making a reservation at least 2 weeks prior to your arrival date for all holiday weekends: Easter Weekend, Memorial Day, 4th of July, Labor Day.
However, we encourage all campers to check availability with us even if your lead time is less than this.

 

 

 

Will my reservation request guarantee a specific RV campsite?

A confirmed campsite reservation guarantees an RV campsite for the dates specified at the time your reservation is made, but not for a specific campsite. We assign our campsites just prior to arrival, based on your needs (size of RV, tow car, slide-outs, 30/50 AMP)  and the overall booking situation on your arrival date.

 

 

Do you allow tent camping?

We do allow tent camping in our designated tent camping area. We don’t accommodate tents on regular RV sites.

 

 

What do you consider an RV?

Our definition of an RV (Recreational Vehicle) is a camping unit designed for road travel that is equipped with factory installed beds and at least two land-to-vehicle service connections (electric, water, or sewer) with electric being one of the two. For example, a travel trailer, fifth wheel, RV motor home, motor coach, custom private bus, folding camper/pop-up, truck (pickup) camper and camper van are considered to be an RV.

A mini-van is not considered a camper van unless it meets the above criteria. If you do not have an RV as listed above, consider staying in one of our cabins or Clubhouse Lodging Rentals – a smart alternative to area hotels.

 

 

What is your pet policy?

Pets must be leashed at all times while at our RV resort, cleaned up after (we provide pick-up stations throughout the park) and never be left alone at your site or any other area of the park. Proof of rabies vaccination should be provided upon request. Pets should be kept quiet and not disturb other guests.

 

 

Do you have seasonal sites?

Yes,  we do offer a limited number of seasonal (long term) sites.  For more information please call our office at 417.469.3351

 

Something has come up… what is your cancellation policy?

We have one of the friendliest cancellation policies in our industry. As with any business, cancellations are unfortunate for the guest as well as the campground, so we have designed our policies to be as fair as possible to both.

A reservation is a contractual agreement between you and us.

When we reserve a site or cabin for you, we actually take it off the market for the time-frame you reserved. Even though we may have subsequent requests from others for your site and on these dates, we save the site just for you – even if it means turning other customers away.

In fairness to all of our campers and to keep prices affordable these cancellation rules will be enforced.

For RV Sites

Same day reservations are held with a credit card but no shows will be charged for one night.

All other reservations for RV sites require a 24hr cancellation (by phone or email) and will be charged a $20 cancellation fee.

For Cabin and Clubhouse Lodging

Same day reservations for Cabins and Clubhouse Lodging are held with a credit card but no shows will be charged for one night.

All other reservations for Cabins and Clubhouse Lodging require 7 day cancellation
(by phone or email) and will be charged a $20 cancellation fee.

Reservation cancelled within 7 days of scheduled arrival will be charged for one night.

 

 

More FAQ’s coming soon!

Specific questions? Use the form below!

What our valued Campers have to say...

Contact Us!

We are open 365 days/year.
Emails are answered within 24 hrs.
See FAQ’s for Office Hours

+1-417.469.3351

camping@ozarksrvpark.com

5475 US Hwy 60 - Mountain View, MO 65548

Questions, Suggestions, Request for Information?
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